Meet the team
MANAGING DIRECTOR
Andres Eric Fernandez
Senior Management professional with Over 20+Years, with a proven track record of success across diverse industries including Hospitality, International & Domestic BPO (Voice & Non-Voice), Service Quality Management Systems and Training.
Adept at driving Client Satisfaction, Operational Excellence and Business growth through strategic leadership and innovation.
Core Competencies:
- Leadership in Management, Sales, and Business Development
- Expertise in Customer Relationship Management and Client Engagement.
- Skilled in Mentoring, Employee Engagement and Talent Acquisition.
- Strong background in Business Process Improvement and Business Analysis
- Accomplished in Program & Project Management, leveraging a Management Degree to deliver results
- Focused on building sustainable business strategies, enhancing service quality, and fostering high-performing teams that consistently exceed organizational goals.
DIRECTOR
Drynette Fernandez
Seasoned Aviation Trainer and former Cabin Attendant at Qatar Airways, with extensive expertise with Over 20+ Years experience in the Field of Aviation. Expert in Interpersonal communication, Course development and Student engagement.
Proven success in delivering comprehensive training programs that enhance Learning outcomes, Ensure Safety compliance and Build industry-ready professionals.
Recognized for Public speaking excellence and the ability to establish strong Student rapport, significantly improving training effectiveness. A high-energy trainer skilled in designing clear Training plans, Developing support materials and Fostering professional growth. Adept at operating under tight schedules with minimal supervision, contributing many years of experience in training, teaching and mentoring professionals across corporate and aviation environments.
Core Competencies:
- Classroom Oversight & Student Engagement
- Feedback Delivery & Performance Coaching
- Interpersonal Communication & Rapport Building
- Training Material Development & Updates
- Course Planning & Curriculum Design
- Lesson Plan Development & Subject Matter Expertise
- Public Speaking & Presentation Skills
- New Hire Training & On boarding
- Group & Individual Instruction
- Planning, Coordination & Training Initiatives
DIRECTOR
Puneet Saini
17+ years of diverse experience spanning Aviation, Sales and Quality analysis, She brings a unique blend of operational expertise and people-focused leadership. Currently she trains aviation aspirants for both ground staff and cabin crew roles, equipping them with the skills and confidence to thrive in a competitive industry.
As a Lead Flight Attendant at India’s leading airline, she has mentored crew members and upheld top-tier safety and service standards, ensuring exceptional passenger experiences. Her earlier career in sales and quality analysis honed her communication, performance coaching, and customer engagement skills strengths. she now leverages in Training and Development.
Backed by a Diploma in Public Relations & Advertising from Welingkar’s, She specializes in shaping industry-ready aviation professionals who embody service excellence, safety awareness, and professional confidence.
Core Competencies:
- Aviation Training & Mentorship
- Crew Leadership & Safety Standards
- Customer Experience & Service Excellence
- Sales & Quality Analysis
- Performance Coaching & Communication Skills
DIRECTOR
Amal Abraham
An Airline Captain with India’s leading carrier, with over 10+ Years of aviation experience, he brings real-world operational insight into every training session.
For the past five years, he has been actively involved in CPL training, mentoring future pilots and guiding cadets through in-depth aircraft systems, performance and operational concepts.
His approach emphasizes true understanding, safety culture and airline-standard professionalism. Driven by a deep curiosity for how aviation truly works, he specializes in breaking down complex technical subjects into clear, structured and practical learning. He is committed to shaping industry-ready pilots who are not only exam-prepared, but cockpit-prepared— Confident, Competent and Safety-focused professionals.
Core Competencies:
- Airline Operations & Command Leadership
- CPL Instruction & Cadet Mentorship
- A320/A321 Systems & Technical Training
- Concept-Based Teaching & Exam Preparation
- Safety Culture, Human Factors & Professional Standards